Privacy Policy

1. Introduction

Dealt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our websites or contact us about our services.

This policy complies with the South African Protection of Personal Information Act (POPIA) and the European Union General Data Protection Regulation (GDPR).

This policy applies to our public websites at dealt.co.za, dealt.ie, and dealtservices.com.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Company information
• Messages, enquiry details, and service interests you submit through our forms
• Data subject request details when you exercise GDPR or POPIA rights
• Communication preferences where you choose to provide them

Technical Information

• IP address and browser information
• Security verification data needed to prevent automated abuse of our forms
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Respond to enquiries about our IT, cybersecurity, cloud, and advisory services
• Schedule consultations and follow up on requests you submit
• Process GDPR and POPIA data subject requests
• Protect our public forms and website from abuse, spam, and malicious traffic
• Comply with legal obligations
• Maintain records needed to support our business operations and legal compliance

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: When you provide consent for specific processing activities
• Legitimate Interest: For improving our services and business operations
• Contract: To fulfill our contractual obligations to you
• Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We do not sell your personal information. We share personal information only where necessary to operate our website, provide requested services, or comply with legal obligations.

• Cloudflare, including Turnstile, to help secure our website and forms from bots and abuse
• Supabase to store submitted form data and support secure backend processing
• Resend to send internal email notifications relating to submitted forms and requests
• Professional advisers, regulators, or law enforcement where disclosure is required by law or necessary to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Cookies and Consent

We use essential cookies required for the website to function. We also present a cookie preferences banner that lets you choose whether to allow non-essential categories such as functional, analytics, or marketing cookies.

Your preferences are stored locally in your browser and can be changed by clearing your saved consent or by using our cookie settings controls when available.

8. Your Rights

Under POPIA and GDPR, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (right to be forgotten)
• Object to processing of your personal information
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

9. Data Retention

We retain personal information only for as long as needed for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes, and complying with legal or regulatory obligations.

10. International Data Transfers

Because we use third-party providers such as Cloudflare, Supabase, and Resend, personal information may be transferred to and processed in countries outside your own jurisdiction. Where this happens, we rely on appropriate contractual, technical, and organisational safeguards designed to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: